Safaricom customers can now enjoy an even more seamless digital experience on My OneApp following the rollout of the latest app update, which includes zero-rated access, new customer features and a range of performance enhancements.
With the zero-rated capability, customers can access and use My OneApp without incurring data charges. Users only need to switch on mobile data or connect to Wi-Fi to establish an internet connection. Once connected, they can continue using the app without consuming their data bundles.
The latest update, available on Android (Version 5.1.9) and iOS (Version 5.1.7), introduces several features designed to enhance convenience and improve the overall customer experience.
Key additions include Send to Bank Hakikisha, which provides an added layer of confidence when making bank transfers, enhanced QR Scan functionality for a smoother payment experience, Daima Service integration and Home Internet Family Share capabilities.
The update also includes a number of defect fixes and performance improvements aimed at delivering a faster, more reliable and intuitive experience for customers.
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