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Home » NCBA Bets on Digital Banking in New 5-Year Strategy After Strong 2025

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NCBA Bets on Digital Banking in New 5-Year Strategy After Strong 2025

Richard Nyakundi
Last updated: March 28, 2026 13:35
Richard Nyakundi
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NCBA Group PLC has reported a net profit after tax of KES 23.4 billion for the year ended 2025, driven by steady growth across its core banking operations as the lender concludes its 2020–2025 strategic plan.

The performance represents a 7 per cent increase from KES 21.9 billion recorded in 2024, while dividend payout rose 30 per cent to KES 11.7 billion, reflecting stronger earnings and improved shareholder returns.

NCBA’s profit before tax rose 10.9 per cent to KES 27.9 billion, supported by a 17 per cent growth in operating income to KES 73.3 billion. Customer deposits increased to KES 532 billion, while total assets climbed to KES 716 billion.

Digital banking remained a key growth pillar, with digital loans rising 33 per cent to KES 1.4 trillion, and digital operations contributing 32 per cent of total profitability.

The lender, however, recorded a 46.3 per cent rise in credit loss provisions to KES 8.0 billion, reflecting a more cautious lending environment.

The results come as NCBA exits its 2020–2025 strategy, which focused on retail expansion, corporate banking strength, and digital transformation, and prepares to roll out its new 2026–2030 “Ubuntu Strategy.”

Under the new plan, the Group will target SME banking, wealth management, insurance growth, and regional expansion across Africa.

NCBA also highlighted strong subsidiary performance, with its Kenya banking unit contributing 82 per cent of profit, while regional and non-banking businesses posted steady gains.

The Group further pointed to the proposed Nedbank acquisition as a key catalyst for expansion, saying it would strengthen capital and open access to international markets.

Group Managing Director John Gachora said the performance reflects disciplined execution and positions the bank for its next growth phase.

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